At Aks-e-Jawahar, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website aks-e-jawahar.com, make a purchase, or interact with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide you with a seamless shopping experience and improve our services. The types of information we may collect include:
- Personal Information:
- Name, email address, phone number, and shipping/billing address (provided when you place an order, create an account, or contact us).
- Payment details (processed securely through our payment gateway; we do not store full payment information).
- Non-Personal Information:
- Browsing data, such as IP address, browser type, device information, and pages visited on our website (collected via cookies and similar technologies).
- Purchase history and preferences to personalize your shopping experience.
- Communication Data:
- Information you provide when you contact us via email, phone, or social media, including inquiries, feedback, or complaints.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you place an order, create an account, sign up for our newsletter, or contact us.
- Automatically: Through cookies, web analytics tools, and other tracking technologies when you visit our website.
- From Third Parties: From payment processors, shipping partners, or marketing platforms (e.g., for targeted advertising or order fulfillment).
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and payment processing.
- Communicate with you about your orders, promotions, or updates (e.g., via email or SMS, with your consent).
- Improve our website, products, and services based on your feedback and browsing behavior.
- Personalize your shopping experience by recommending products or offers tailored to your preferences.
- Prevent fraud and ensure the security of our website and transactions.
- Comply with legal obligations or resolve disputes.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted partners who assist us in operating our website, processing payments, delivering orders, or conducting marketing campaigns (e.g., payment gateways, shipping companies). These providers are contractually obligated to protect your data.
- Legal Authorities: If required by law, regulation, or legal process (e.g., court order), or to protect the rights, property, or safety of Aks-e-Jawahar, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.
5. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it, including:
- Encryption of sensitive data (e.g., payment details) during transmission using Secure Socket Layer (SSL) technology.
- Secure storage of data with restricted access to authorized personnel only.
- Regular monitoring and updating of our security practices to prevent unauthorized access, loss, or misuse.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can review and update your account information by logging into your account on our website.
- Opt-Out: You may unsubscribe from marketing emails or SMS by following the unsubscribe instructions in the message or contacting us directly.
- Request Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations (e.g., retaining order records for tax purposes).
- Cookies: You can manage or disable cookies through your browser settings, though this may affect your experience on our website.
To exercise any of these rights, please contact us at [insert email address] or [insert phone number].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.
- Essential Cookies: Necessary for the website to function (e.g., adding items to your cart).
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing Cookies: Used to display relevant ads or promotions.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms or payment gateways). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with the revised date. We encourage you to review it periodically. Your continued use of our website after changes are made constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
- Email: trisoltech3@gmail.com
- Phone: +923128911089
- Address: House number 9, Street number 1, Rasheed Park, Scheme Morr, Sabzazar, Lahore
- Operating Hours: 24/7
Last Updated: March 08, 2025
Thank you for choosing Aks-e-Jawahar. We are committed to safeguarding your privacy while providing you with the best shopping experience possible!